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Delivery

Tracked UK delivery — your estimated arrival date is shown above and updates automatically. Standard delivery £2.99, and free on orders over £39. Full details on our delivery information page. Delivery information

Returns

14 days to change your mind, no interrogation. Items need to be unused (sensory products unopened, for hygiene). Full details on our delivery & returns page.

Payment

Secure checkout by Stripe — cards, Apple Pay, Link and Klarna. We never see or store your card details.

Common questions

How long does delivery take?

Your estimated delivery date is shown above and updates automatically. UK orders are sent tracked — standard delivery is £2.99, and free on orders over £39.

How do I track my order?

As soon as your order is dispatched we email you a tracking link, so you can follow it all the way to your door.

What if I need to return my order?

You have 14 days from delivery to change your mind. Just email us with your order number and we’ll send the return steps the same working day — see our delivery & returns page for details.

Bundle

New Guinea Pig Starter Kit

Everything to settle new guinea pigs in: a 3kg bag of Burgess nuggets, Timothy hay, a big bag of wood shavings and an edible hay bowl.

£29.49

Delivery £2.99 · free over £39
30-day returns · free return postage

Burgess Excel Guinea Pig Nuggets with MintSmart Pet Wood Shavings

Bundle price£29.49£32.68

· tracked · UK mainland estimate · 30-day promise

UK delivery £2.99 · free over £39

Secure checkout by Stripe · Card, Apple Pay & Klarna

What’s in this bundle

£32.68 bought separately — you save £3.19.

What our customers say

Verified buyer

They love it...though the tab that covers the zip is biteable and will be where I gives up

Lynn · Tiny and Rosieon Inflatable Herding Ball for Dogs with Pump

Verified buyer

The ball is good (except she barks like mad when she chases it). The pump was ineffective, we ended up with a bicycle pump with a different attachment.

Ruth L.on Herding Ball for Dogs — 45cm Tough Oxford Cover

Verified buyer

Easy to use and does what it says

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Beaphar FIPROtec Spot-On Cat

Verified buyer

Perfect for my long haired kitty, she’s super fluffy and tolerated the brush really well, good quality

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Ancol Ergo Fine Cat Comb

Verified buyer

This is their favourite food so far, set up for subscribe and save

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Burgess Excel Timothy Feeding Hay Dandelion & Marigold

Verified buyer

Good quality and well made

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Ancol Collar Cat Reflective

Verified buyer

Perfect she looked super cute in it

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Hemm & Boo Cat Collar Tartan

Verified buyer

This has survived a full month in there now! Impressed because they usually destroy everything in a day! But they love it, definitely buy again

Ashleigh · Cats opal and Corey and Guinea pigs Winnie and Binxon Nature First Grassy Tunnel

Secure checkout

Tracked delivery

Easy returns

Why buy from Giddy Pets?

Carefully selected by pet ownersEvery product is chosen and quality-checked by people who actually live with dogs, cats and small pets.
Tracked delivery on every orderUK delivery with tracking as standard — and it’s free when you spend over £39.
UK customer supportReal, UK-based humans read every email — usually Matt, the founder. No bots, no ticket numbers.
Easy returns30 days to change your mind, no interrogation. If it’s not right, we’ll make it right.