Hover to zoomBug Bb Spa Facial Wash 500ml
A 500ml facial wash for tear-stained or dirty facial areas, with a 3-minute contact time
£13.99
Not sure of the size? Check the measuring guide
· tracked · UK mainland estimate · 14-day promise
UK delivery £2.99 · free over £39
Secure checkout by Stripe · Card, Apple Pay & Klarna
One thing worth knowing
This is a wash, not a treatment for the underlying cause of tear staining — diet, tear duct shape or allergies can all be behind it. If staining appears suddenly, only affects one eye, or comes with soreness, that's worth a vet visit rather than reaching straight for the bottle.
Why we chose it
A 3-minute contact time is longer than most facial washes ask for, which is presumably why it needs less frequent use once staining is under control — weekly rather than daily. That trade-off is worth it for a wash you're not reaching for every single day.
— Matt, founder
Size guide & how to measure
Pet coats and jumpers are sized mainly by back length, with chest girth as a second check. Back length matters most for coverage.
How to measure
- Back length: measure along the spine from the base of the neck (collar area) to the base of the tail.
- Chest: measure around the widest part of the ribcage, behind the front legs.
- If the two measurements suggest different sizes, choose by back length and allow for the chest.
| Size | Typical back length | Typical chest |
|---|---|---|
| XS | 20–25 cm | 30–40 cm |
| S | 25–32 cm | 38–50 cm |
| M | 32–40 cm | 48–62 cm |
| L | 40–50 cm | 60–76 cm |
| XL | 50–60 cm | 74–92 cm |
Ranges are approximate and vary by style. Always check this product’s Specifications for its exact measurements.
Specifications
- Material
- Aqueous facial wash containing glycerin, cocamidopropyl betaine, decyl glucoside, oat kernel flour, blueberry fruit extract, Indian lotus flower extract, evening primrose seed extract, ginseng root extract and passionflower flower extract. Manufactured by Lakeland Cosmetics Ltd, Workington, Cumbria, CA14 3YF, UK.
- Brand
- Bugalugs
- Material
- Aqueous facial wash containing glycerin, cocamidopropyl betaine, decyl glucoside, oat kernel flour, blueberry fruit extract, Indian lotus flower extract, evening primrose seed extr
Full description
Tear staining is mostly a laundry problem rather than a health one, which is why most of what's sold for it is a wash rather than a medicine.
This facial wash is left on for 3 minutes after lathering, then rinsed thoroughly, and Bugalugs say heavily stained areas may need daily use while a weekly wash helps prevent future staining once things are under control. It's made with glycerin, cocamidopropyl betaine and decyl glucoside as the cleansing base, alongside oat kernel flour, blueberry fruit extract, Indian lotus flower extract, evening primrose seed extract, ginseng root extract and passionflower flower extract, and is manufactured in the UK by Lakeland Cosmetics in Workington, Cumbria.
- 500ML bottle
- 3-minute contact time before rinsing
- Daily use for heavily stained areas, weekly for maintenance
- Suitable for dogs from 8 weeks old
- Contains glycerin, cocamidopropyl betaine and decyl glucoside plus botanical extracts
- Manufactured in the UK
One thing worth knowing. This is a wash, not a treatment for the underlying cause of tear staining — diet, tear duct shape or allergies can all be behind it. If staining appears suddenly, only affects one eye, or comes with soreness, that's worth a vet visit rather than reaching straight for the bottle.
Who it's for: owners of pale or light-coated dogs prone to tear staining who want a routine facial wash rather than a one-off fix, from 8 weeks old.
Delivery
Tracked UK delivery — your estimated arrival date is shown above and updates automatically. Standard delivery £2.99, and free on orders over £39. Full details on our delivery information page. Delivery information
Returns
14 days to change your mind, no interrogation. Items need to be unused (sensory products unopened, for hygiene). Full details on our delivery & returns page.
Payment
Secure checkout by Stripe — cards, Apple Pay, Link and Klarna. We never see or store your card details.
Common questions
How long do I leave it on before rinsing?
3 minutes.
How often should I use it?
Daily for heavily stained areas, weekly once staining is under control.
Will it fix the cause of tear staining?
No — it's a wash rather than a treatment for the underlying cause. New or sudden staining is worth checking with a vet.
Is it suitable for puppies?
Yes, dogs from 8 weeks old.
How long does delivery take?
Your estimated delivery date is shown above and updates automatically. UK orders are sent tracked — standard delivery is £2.99, and free on orders over £39.
How do I track my order?
As soon as your order is dispatched we email you a tracking link, so you can follow it all the way to your door.
How do I choose the right size?
Use the size guide above to measure your pet, then pick the size whose range your measurement falls within. If you’re between sizes, size up. Still unsure? Email us before you order.
What is it made from?
Aqueous facial wash containing glycerin, cocamidopropyl betaine, decyl glucoside, oat kernel flour, blueberry fruit extract, Indian lotus flower extract, evening primrose seed extract, ginseng root extract and passionflower flower extract. Manufactured by Lakeland Cosmetics Ltd, Workington, Cumbria, CA14 3YF, UK.. Full specifications are listed above.
What if I need to return my order?
You have 14 days from delivery to change your mind. Just email us with your order number and we’ll send the return steps the same working day — see our delivery & returns page for details.
Why buy from Giddy Pets?
- Carefully selected by pet ownersEvery product is chosen and quality-checked by people who actually live with dogs, cats and small pets.
- Tracked delivery on every orderUK delivery with tracking as standard — and it’s free when you spend over £39.
- UK customer supportReal, UK-based humans read every email — usually Matt, the founder. No bots, no ticket numbers.
- Easy returns14 days to change your mind, no interrogation. If it’s not right, we’ll make it right.
Great for dogs of all sizes.
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This is an everyday pet product, not a veterinary treatment. For any health concerns, please speak to your vet.
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