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Free UK delivery over £39 · Tracked & fast

Giddy PetsGiddy Pets

All about this product

Product description

Matting is far easier to prevent than to remove, and the moment most owners give up is when the comb hits a knot and the dog flinches. Wetting a tangle with a light conditioning spray before you start changes the mechanics entirely, because the fibres slide past each other instead of pulling at the skin. It matters most where mats form first: behind the ears, under the arms and down the back legs.

The formula is pH-balanced for animal skin, which is not the same as human skin and is exactly why human conditioner does not belong on a dog. It is vegan, it soaks in without leaving a greasy film that then attracts dirt, and it is cleared for both dogs and cats from eight weeks old. That last detail is genuinely useful, since a lot of grooming products exclude puppies and kittens outright.

  • Hydrating detangling spray for dogs and cats
  • pH-balanced and vegan
  • Suitable from 8 weeks old
  • Absorbs without leaving a greasy residue
  • Adds shine while conditioning the coat
  • 210g bottle

Where it stops working. A detangling spray loosens knots, but it does not undo a solid mat. Once a mat has felted tight against the skin, combing it out hurts and can tear the skin underneath, and that one belongs to a groomer with clippers. Use this to stay on top of a coat between grooms rather than to rescue one that has already gone.

Who it's for: Long-coated breeds and anyone whose cat or dog knots up between grooming appointments, from spaniels and doodles to Maine Coons.

Why we chose it

The moment people give up is when the comb hits a knot and the dog flinches. Wetting the tangle first lets the fibres slide past each other instead of pulling at skin. Use it behind the ears and under the arms, where mats start.

— Matt, founder

Product details

Colour
Black
Product weight
210 g

Product features

  • ✓Vegan

Delivery, returns & payment

Delivery

Tracked UK delivery — your estimated arrival date is shown above and updates automatically. Standard delivery £2.99, and free on orders over £39. Full details on our delivery information page. Delivery information

Returns

30 days to change your mind, no interrogation. Items need to be unused (sensory products unopened, for hygiene). Full details on our delivery & returns page.

Payment

Secure checkout by Stripe — cards, Apple Pay, Link and Klarna. We never see or store your card details.

Common questions
How big or heavy is it?

210 g, according to the manufacturer’s specification.

How long does delivery take?

Your estimated delivery date is shown above and updates automatically. UK orders are sent tracked — standard delivery is £2.99, and free on orders over £39.

How do I track my order?

As soon as your order is dispatched we email you a tracking link, so you can follow it all the way to your door.

What if I need to return my order?

You have 30 days from delivery to change your mind. Just email us with your order number and we’ll send the return steps the same working day — see our delivery & returns page for details.

Bugalugs Hydrating Detangling Spray for Dogs & Cats

£10.99

Delivery £2.99 · free over £39

A lightweight vegan spray that works knots and tangles out of fur with ease, leaving coats silky, smooth, and noticeably shinier.

· tracked

30-day returns · Free return postage

Secure checkout by Stripe · Card, Apple Pay & Klarna

10 reviews on Trustpilot, all five stars · TrustScore 4.3

“Really nice family business, no problems at all.” — Tracey

Where it stops working

A detangling spray loosens knots, but it does not undo a solid mat. Once a mat has felted tight against the skin, combing it out hurts and can tear the skin underneath, and that one belongs to a groomer with clippers. Use this to stay on top of a coat between grooms rather than to rescue one that has already gone.

Why shop with Giddy Pets?

Why buy from Giddy Pets?

  • Carefully selected by pet ownersEvery product is chosen and quality-checked by people who actually live with dogs, cats and small pets.
  • Tracked delivery on every orderUK delivery with tracking as standard — and it’s free when you spend over £39.
  • UK customer supportReal, UK-based humans read every email — usually Matt, the founder. No bots, no ticket numbers.
  • Easy returns30 days to change your mind, no interrogation. If it’s not right, we’ll make it right.
Not ready to buy? Free guides & a 2-minute pet quiz

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This is an everyday pet product, not a veterinary treatment. For any health concerns, please speak to your vet.

£10.99

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What customers say about Giddy Pets

10 reviews on Trustpilot, all five stars · TrustScore 4.3

Read them on Trustpilot
“Really nice family business, no problems at all.”
Tracey · Oct 2026 · Trustpilot
“Genuine helpful service that personalised my order.”
Sharon · Oct 2026 · Trustpilot
“It always comes on time and without a fuss, would definitely recommend.”
Dennis · Aug 2026 · Trustpilot

Shop-wide reviews from customers who bought from us, collected by Trustpilot. Product-specific reviews appear here once a buyer leaves one.

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