Has SmartBones been recalled?

We have not found any published recall notice for SmartBones. Check the manufacturer's own site and the UK's product safety and food alert channels directly if you have a specific concern about a product you own.

Are chew treats generally safe for dogs?

Most are, when matched to the dog's size and supervised, particularly as the chew wears down and becomes smaller and easier to swallow whole. This general guidance applies across chew brands and types, not just one product.

What should I do if I'm worried about a specific chew?

Stop giving it, keep the packaging and batch code, and contact the manufacturer directly or check the UK's official food and product alert pages. A vet visit is the right next step if your dog has actually shown any symptoms after eating a chew.

Do you still sell SmartBones?

Yes, we carry the SmartBones range as an ordinary rawhide-alternative chew option, alongside other natural and manufactured chews, and would remove any product promptly if a genuine safety concern were ever confirmed.

SmartBones recall: what we know

We have not found any published recall notice for SmartBones as of writing. SmartBones are a rawhide-alternative chew made from vegetables and chicken, and general safety guidance around supervised chewing applies to them the same as it does to any long-lasting dog chew, recall or no recall.

Checking for a genuine recall

The most reliable way to check whether any pet product has an active recall is the manufacturer's own website and the UK's product safety and food alert channels, which publish recalls directly and publicly rather than leaving customers to find out through unofficial sources. A genuine recall is announced clearly, with a specific batch or date range identified, not left ambiguous.

If you have a particular product in hand and want to check it specifically, the batch code printed on the packaging is what a manufacturer will ask for, so it is worth keeping packaging until a chew is finished, particularly for a new product you have not given your dog before.

General chew safety, regardless of brand

Long-lasting chews of any kind, whether rawhide, a rawhide alternative, or a natural chew such as an antler or tripe stick, carry a general choking and digestion risk if a dog is left unsupervised, especially once the chew has worn down to a smaller, swallowable piece. This is true across the whole chew category, not a concern specific to any one brand.

Matching the chew size to your dog and removing it once it gets small enough to be swallowed whole are the two most useful things an owner can do, whatever chew they have chosen.

What we do with a genuine concern

If a manufacturer or an official UK body did issue a recall or safety alert on any product we stock, we would remove it from sale and contact anyone who had bought it, the same as any responsible retailer.

In the meantime, if you notice anything unusual about a specific pack, such as damaged packaging, an odd smell, or a texture that seems off compared with a previous bag, it is worth stopping use and contacting the manufacturer directly with the batch details rather than continuing to offer it to your dog.

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Common questions

Has SmartBones been recalled?: We have not found any published recall notice for SmartBones. Check the manufacturer's own site and the UK's product safety and food alert channels directly if you have a specific concern about a product you own.
Are chew treats generally safe for dogs?: Most are, when matched to the dog's size and supervised, particularly as the chew wears down and becomes smaller and easier to swallow whole. This general guidance applies across chew brands and types, not just one product.
What should I do if I'm worried about a specific chew?: Stop giving it, keep the packaging and batch code, and contact the manufacturer directly or check the UK's official food and product alert pages. A vet visit is the right next step if your dog has actually shown any symptoms after eating a chew.
Do you still sell SmartBones?: Yes, we carry the SmartBones range as an ordinary rawhide-alternative chew option, alongside other natural and manufactured chews, and would remove any product promptly if a genuine safety concern were ever confirmed.

Written by Matt Garnett, who runs Giddy Pets and is a lifelong pet owner — not a vet. This is general information, not veterinary advice, and it cannot replace an examination by the vet who knows your animal. How we write these guides.